News about the 2024/25 season coming soon
2023/24 HOLIDAY CALENDAR
Start of activities: 12 Sept ‘23
End of activities: 23 Jun ‘24
Holidays: 30 Oct ‘23 - 3 Nov ‘23; 23 Dec ‘23 - 7 Jan ‘24; 12 Feb ‘24 - 16 Feb ‘24; 25 Mar ‘24 - 5 Apr ‘24; 6 May ‘24 - 10 May ‘24; 1 May ‘24; 20 May ‘24
REFUND POLICY
We take your best interest at heart. Which is why we want you to be as relaxed as possible, while signing up for our classes, knowing that if anything happens especially having just had gone through uncertain pandemic times, you will get refunded fully and promptly for the class(es) that will not have taken place.
So in the unprecedented event that Impro Brussels has to cancel a class that will not be rescheduled, you will be refunded. This could include for example if the school closes, unavailability of the teacher, etc.
A refund will not be provided if the cancellation happens on your part: for example if you’re out of Brussels, if the law requires you to quarantine, if you break our Code of Conduct, if your work or personal schedule doesn’t allow you to continue attending classes, etc.
Other occurances will be examined on a case-by-case basis.
Frequently Asked Questions
Q. How can I be sure improv classes are for me before committing to it for a full semester/year?
A. You can come to our Impro in the Park sessions, which are designed for this purpose. In addition, you are welcome to come to your first class, for free, as a tryout session. This is available until the course sells out.
Q. If I register for semester payment, can I upgrade to annual payment part way through?
A. Unfortunately, this is not possible. If you register for the first semester, then in February you will register for the second semester.
Q. Can I change group after signing up? E.g. If if register for Tuesdays, can I change to Thursdays?
A. Until the end of September, there is usually some margin of flexibility for non sold-out groups. The process of creating the groups accommodating everyone according to their requests is curated by our Didactic Director, Desi.
Q. If I miss a class one week, can I just attend another class that week?
A. In general, that’s not allowed. The concept of “group” is just as important (if not more) than the content of the work. So we strongly encourage each group to stay within its boundaries.
Q. What if I have to miss several consecutive classes (e.g. at least 3 in a row)?
A. If this happens, we will examine the situation on a case-by-case basis, and try to find a solution that allows you to miss less possible classes. Talk to your teacher about it, and they will help you.
Q. Can you save me a spot on a group so I can register for it later?
A. No. No exceptions, sorry.
Q. I don’t have a credit card / I can’t register on the site. Can I register in other ways?
A. Yes, if the course you’re signing up for isn’t already sold out. You can make a bank transfer to: Impro Brussels, BE06 3632 0364 0022. In the communications box, write which group you’re signing up for, and what option of registration you are choosing. For example: “Tuesday beginners, first semester”, then send the screenshot of the transfer to desi@improbrussels.com, so he can add you to your group.
Q. How do I know what level I should sign up for?
A. Get in touch with our Artistic Director, Pierpaolo, with a brief resume of your previous improv experiences. He will help you assess which group you are best suited for. Email pierpaolo@improbrussels.com
Do you have any other questions which have not been addressed in this FAQ?
Get in touch with us! Our Director of Didactics, Desi is here to help you. You can email her at desi@improbrussels.com